Too often, we wait to add our own two cents, but conversations that are more collaborative in nature lead to better results and better business decisions. You can think about the signals you are giving people, and be ready to summarize what they say and offer new insight. It might even require practice.īeing clued into whether someone is listening also helps you become a better listener yourself. It’s much harder to pause, get feedback, and then pick up where you left off again without skipping a beat. The secret here is to make this all part of the flow of the conversation. If you merely rattle them off, you have no idea if the person who is listening understands what you want to do, and you have no idea if there will be objections later. In a discussion about a new construction project, for example, you can explain the plans for one of the new spaces, and then ask a series of questions about those plans. You’re asking them for feedback midstream, making sure they have processed what you’ve said so far. You might ask: Which of these ideas do you like best? Or, is there something I’ve said that you disagree with so far? It’s a litmus test for listeners In any conversation, ask direct questions about what you said, even if you are talking to your boss or even during an interview. This has to be more than nodding or a verbal agreement. Should cover topics one by one and then wait for a response. We must have listening ears and fight the urge to attack with rebuttals and. Once we have a shared understanding of the need for deeper engagement, we must be willing to listen to the other whomever that other is. We spray and pray, hoping the listener understands our monologue. To see that the state of our nation is desperately in need of something new a new way of engaging with one another. We view communication as a firehose of information. You explain them one by one, then pause and ask your boss - so what do you think of these ideas? Start by explaining some of the details: The accounting department developed a process that doesn’t work for most of the other departments and you have some new ideas on how to resolve that. Let’s say you are talking with your boss about those work issues. It’s essentially a way to find out if they can summarize what you said. The trick is to ask the person if they know what you are saying. Of course, itĪlso works in casual settings and when you are not at work. It’s not complicated, and it can work in meetings, interviews, just about any discussion. Over the years, I’ve used a simple technique to find out if someone is listening. As you make your case and explain all of the details, you get the sneaking feeling that your words are falling on closed ears. Her phone keeps chirping, but you know the topic is important. The meeting with your boss just started, but you are already wondering if you are communicating the issues correctly.
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